cold email Archives - My Team Connects

Here are five types of email subject lines that stand a chance of nudging open that door.

1. Timely: Triggered event-based subject lines using words about something that just happened.

In pop culture

Inside the recipient’s industry

Something that occurred inside their company, like an earnings report, an expansion, a department closing (you can find information in a company’s website or on recent press releases). The bigger the shake-up, the more attentive your reader will be to the reference.

Recent news that effects the reader’s business.

2. Personal:

Job titles: For specific position holders, the use of their title shows you know who you’re talking to, you’ve done your homework, and you understand what they do every day. (Put some effort into finding out what that is!)

Proper names: Some people advise not to use names in subject lines, but I don’t agree. Something about my name in print always stops me in my tracks. Pair it with one of these other ideas and you might make an instant connection. A personal reference works well, too. For example, “Stuart Rogers asked me to call you” (assuming the reader knows the referring party) compels a least a look.

Even using the word “You” in a subject line carries more weight than a generic implication. If it’s meant for everyone, then it might not be useful to you (your mind automatically filters everyone else out…after all, they’re not “you”) Whenever you hear the word “you,” you fill in the blanks because you know who they’re talking about. Make sense? The word “YOU” could make more of an impact in some situations than others. Try it on a couple of sentences and test it for yourself.

3. Insider info/lingo: Do you pay attention to your target market’s discussions? Is there a way to find out how they think and what they talk about? If you could hang out with them behind closed doors (warning: another cute cat pic), what would they say? Use the words they use with each other and your message will sink in like a familiar confidant’s, not a marketer’s tactic. On the other hand, if you want to repel a potential customer right off the bat, use buzzwords from your own industry. How fast can you say “Delete?”

4. Help them! Right now, in this very moment, show readers they can instantly get something cool out of your email. Don’t mention what you do…instead say what you can do for them. Results oriented subject lines get a second look because they hold promise. They don’t feel like they are going to suck the time and energy right out of you. Wouldn’t you rather read more about “How company X got 30 new accounts in 30 days.” rather than “We train sales people for success.”

5. Something quasi-controversial: Provocation isn’t necessarily a bad thing. Expressing an unpopular opinion arouses curiosity. I recently received an email with the subject line “Five questions you’ve never been asked.” I couldn’t delete it without taking a peek. One word of warning, though…keep this extremely NON-personal. You don’t want to offend, just plant a seed of interest. Unresolved issues, comments that raise an eyebrow, pointed questions (the kind you wouldn’t walk up and ask a perfect stranger) are all fair game. Just make sure the content is relevant and useful once the reader pulls the thread.

You know it would be better to have an engaged subscriber — someone who opted in to your list. You even know the benefits of using an email service for your email marketing.

But the fact remains that sometimes you truly need to contact a certain demographic or even a specific individual to get the ball rolling. You have no choice because it’s part of the prospecting required to open the door for new business. You’re sending it from your personal professional email address to theirs — and it must impress them.

Sometimes you just have to send a cold email.

First, accept that even when your recipient knows you and and expects regular emails from you, the delete key is easy to access. Bet you do it too; delete emails with barely a scan, especially when you’re busy or you’ve fallen behind cleaning out your inbox. According to the Radicadi Group, a technology research firm, business people get an average of 108 emails every day, and they tend to pile up. How do you make sure yours stands out?

The best way is to become that sender who consistently send useful and interesting emails.

The second best way to get your emails opened is to make sure the person receiving your emails is expecting them. Rule number one in deliverability and list building is a confirmed opt-in.

But there are times when you want to try reaching out to someone you’ve identified might be a good fit as a business client or a partner in a project…the only trouble is, they just don’t know it yet.

You need to send a cold email to start a relationship.

A couple of days ago I tried this — only I wasn’t asking for his business. I wanted to give the guy MY business. Here’s the story:

Last week Mr. MyTeamConnects and I bought our first rental property. As a writer to and for investors over the past decade, I am excited to finally start investing my own money in real estate. (Woo hoo! )

Now, you’d think I would know what to do with a property after all the research, webinars, seminars and phone calls about real estate investing that I’ve been exposed to. But though I know the marketing side of things, I have a steep learning curve to climb dealing with actual property. Now that I own a tangible investment, I’m searching for a property management firm to get some questions answered.

Funny how it works learning something new…in theory, it’s easy-peasy. In practice, you really feel the bumps in the road. 😯

The first firm I contacted told me they don’t manage houses like ours that have septic tanks and wells, due to liability issues. (Hmmm, first road block.) But he referred another management firm — even gave me the owner’s direct email address. Cool! I sent an email to him on his buddy’s recommendation.

To his direct email address, mind you…name spelled out and everything.

I’ll bet you can guess what happened. No response. After waiting a couple of days I went to the firm’s website and sent an inquiry through the website. It was sent to “propertymgr@…” not the man’s direct personal email that his colleague/competitor gave me.

See, the gentleman my first contact recommended was not expecting my email. So it’s probably sitting somewhere in a junk folder. The email filter did it’s job, even protecting him from someone who needs his services! I even dropped his colleague’s name in the subject line: “Your colleague Bart at Bella recommended you.” Crickets. No response. He probably never even saw it.

Now imagine how difficult it is to get a response from a cold email when its purpose is to engage a possible customer — it’s even more challenging!

Many business people, especially B2B sellers, contact prospects via a cold email. They get their list of names and address from various sources:

Business cards from a conference, trade show or Meet-up they attended.
LinkedIn contacts
Purchased email lists
Online data-gathering services like Jigsaw or ZoomInfo

Whether you have a long list of cold prospects, or you’ve selected just a few to contact, your next hurdle is creating an attention-getting email. How do you capture someone’s attention within the first few words?

Tip #1, and I can’t stress this enough: Never forget that you are not “selling” anything with a first touch. All you’re trying to do is get them to read and respond in some way.

Don’t make the mistake of thinking this first email is a one-time shot.

It’s a fantasy to believe that all you have to do is send a cold email, and someone picks up the phone and calls you. As I said before, you’re lucky if the email even lands in their inbox, let alone gets read. The type of response you’re aiming for with a cold email is more likely to be one of the following:

Reading it and simply digesting the message. It’s rare that a reader will remember and follow up at some point in the future, even if you’ have left a good impression. Plan to reach out at least a couple of times, spacing your emails a couple days apart. Remind them who you are and repeat your message.
Clicking on a link for more info: a white paper or web page. This is the ultimate response, because now you can ask if they would also like to receive updates, a newsletter, or a follow-up by phone or email.
Deciding to add you to his contacts on a social site — following you on Twitter, checking out your Facebook page or Linked In profile. Reinforce your message or campaign by repeating it on your social sites. That way, your recipient will see a common thread, something to hang onto and remember.

If you make an impression, that’s great, but guess what? The ball is still in your court. Oops, I’m getting ahead of myself. Let’s go back to just getting that first cold email opened…

Now that you have the proper mindset, it’s time for the real work — writing a subject line that compels action when they don’t even know who you are.

Thursday’s blog post will give you five smooth moves you can use to get their eyes to lock onto your subject line and open your email. Stay tuned!

Five Cold Email Subject Lines Your Reader Can’t Resist

Here are five types of email subject lines that stand a chance of nudging open that door.

When you need to contact someone via email without any past correspondence, your subject line is the crucial entry point. Tweet this!

Warming Up A Prospect With A Cold Email

Sometimes you just have to send a cold email.

You need to send a cold email to start a relationship.

Don’t make the mistake of thinking this first email is a one-time shot.